What does FRAME do and what does the name stand for?
FRAME provides practice for work and
training opportunities to people with or recovering from mental ill health
and people with a learning disability through the operation of a community
re-use project.
In 1994, when FRAME was first established,
the name stood for 'Furniture Recycled and Managed Effectively'. As FRAME developed
this unwieldy name was no longer used and the organisation is now simply known
as 'Pembrokeshire FRAME' linking it to the county that it serves.
What can I purchase at
FRAME?
Furniture, clothing, bric-a-brac, bedding, lampshades,
books, toys, pots and pans, cutlery and much, much
more!
Who can purchase from FRAME?
Anyone
can! All members of the general public are welcome.
People on benefit and pensioners will get 10% discount on proof of benefit.
People referred to FRAME by a recognised agency may under certain circumstances
be eligible for items completely free of charge.
Guarantees
Items
will be repaired if possible, replaced if suitable
stock is available or a full refund will be given.
All items of furniture displayed for re-use have been assessed for safety under
the second hand consumer goods act 1994.
Donations and collections
FRAME
aims to carry out all requests for collection within a two week period, please
be aware that we are very busy, and it is extremely difficult for us to arrange
collections at short notice.
Collection of all donated items is free of charge, FRAME collects items from
all areas of Pembrokeshire.
FRAME only collects and delivers in Pembrokeshire. Donations may be dropped
off at the Johnston or Pembroke Dock sites.
Donations of small items other than furniture may
be dropped off at the Haverfordwest shop during opening
hours.
Unfortunately we are unable to accept electrical and
gas appliances for re-use.
Deliveries
Deliveries
are made all over Pembrokeshire each week.
Deliveries of items from the Haverfordwest shop are free in the Haverfordwest
area. All other deliveries of items from the shop are charged at 50p per mile.
Fixed rates are available for deliveries to Fishguard, Tenby, Neyland, Narberth
and Pembroke/Pembroke Dock.
What happens to my donation?
FRAME
is a registered charity all income is used to further the aims and objectives
of the charity. Profits are not distributed to shareholders but are re-invested
to provide additional services.
FRAME provides an average of 79 individuals per week with practice for work
and training, the majority of whom will have or be recovering from mental ill
health or will have a learning disability. Volunteers support these individuals.
FRAME offers discounts to pensioners and those on benefit and free furniture
to those in crisis.
Who can volunteer?
Anyone
can volunteer with FRAME.
Will volunteering affect
my benefit?
FRAME
has considerable experience working with volunteers who receive benefits. All
benefit rulings agree that voluntary work is allowed for a 'not for profit'
organisation like FRAME, where only reasonable expenses are paid.
Income support
Volunteering should not affect someone's income support as long as they are
not receiving any money other than reimbursement of expenses.
Incapacity Benefit
The 16 hour rule no longer applies. You can volunteer for as long as you want.
People often worry that starting to volunteer will automatically trigger an
investigation into their need to claim incapacity benefit, but in fact this
rarely happens.
Job Seekers Allowance
People on JSA can do as much voluntary work as they want as long as they remain
available for work. This means that they will have to show that they are looking
for work and applying for jobs where appropriate, attend interviews at the job
centre and sign on. If an individual is volunteering they are entitled to 48
hours notice if they have to attend an interview and a weeks notice before starting
work.
Disability Living Allowance is not affected
by volunteering.
Individuals in receipt of benefit are asked to inform their advisors if they
take up voluntary work. It is good practice to let them know, but it is entirely
up to the volunteer whether they do so or not.
If you would like to volunteer but still have concerns, please contact FRAME
for further information.
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