Guided by people, purpose and reuse
Our mission, vision and values guide how we work with people, communities, partners and materials every day.
What we do
FRAME promotes social inclusion through meaningful supported reuse and upcycling training and services. It also reduces carbon and helps alleviate the effects of poverty by providing low-cost reused household items.
What we are working towards
To cultivate a community where individuals of all abilities thrive and are empowered to drive positive change towards a fairer and more sustainable local economy via the provision of reuse and recovery services.
To promote education, training and employment opportunities for individuals from any disability group or those who are socially excluded. FRAME aims to provide pathways to meaningful work, skill development and life-changing opportunities while championing environmental sustainability through reuse and recycling.
RESPECT sits at the heart of how we work
Our values guide how we treat people, how we communicate, how we care for materials and how we make decisions as an organisation.
Respect
To treat all staff, clients and individuals with kindness and respect.
Empowerment
To be empowering to all staff, clients and volunteers.
Sustainability
To act in a sustainable manner as an organisation, valuing materials and aiming to reduce FRAME’s environmental impact at all times.
Professionalism
To behave and act professionally while working for FRAME.
Empathy
To be empathetic and non-judgemental when dealing with all internal and external stakeholder groups.
Communication
To communicate in an open and responsive manner, actively listening and acting on participant responses and feedback.
Tolerance
To be tolerant and fair, respecting diversity, inclusivity and confidentiality in all aspects of the organisation’s operations.
People
Supporting individuals to build confidence, skills, wellbeing and connection through meaningful activity.
Planet
Reducing waste and carbon through reuse, recovery, repair, recycling and responsible resource management.
Place
Helping create a fairer, more sustainable local economy for Pembrokeshire communities.
How we will put our mission into action
Our strategic objectives help us focus our work and measure progress across social inclusion, reuse, sustainability, partnerships and service development.
Expand opportunities
To expand opportunities for individuals facing barriers by offering inclusive, meaningful work and education programmes.
Lead sustainable practice
To lead in sustainable practices, reducing waste through effective reuse, recycling and resource management.
Increase awareness
To increase awareness of FRAME’s dual impact on social inclusion and environmental sustainability.
Grow community engagement
To increase community engagement through outreach, partnerships and active collaboration with local organisations.
Build partnerships
To build sustainable partnerships with organisations at all levels to maximise positive social and environmental outcomes.
Improve and expand services
To constantly improve and expand the services provided, ensuring individuals from all backgrounds are supported to achieve their full potential.
See our mission in action
Our mission, vision and values are reflected across our shops, services, supported opportunities, volunteering and environmental work.
Support FRAME’s mission
You can support FRAME by donating items, volunteering, shopping with us, partnering with us or helping us reach more people across Pembrokeshire.
